Blog – Page 15

Richard Farrell and Dave Pattman, CX Services Managing Director from Gobeyond, consider how tough it is to deal with the continuous uncertainty that the pandemic has caused, we ask how can organisations work through the changing policies and processes and get to the value quicker?

Richard Farrell and Dave Pattman, CX Services Managing Director from Gobeyond, explain how organisations can move at pace with their digital transformation, balancing the need to optimise the efficiency of interactions, with driving and improving customer service levels.

During these adverse times, the support local councils and housing associations have shown local communities has been amazing. We’ve seen digital transformation at its best.

RPA has been successfully used in NHS Trusts to automate routine systems and data tasks – what’s the next digital-first win?

Richard Farrell, looks at how organisations can use low-code to fast track their cx to overcome common digital transformation problems.

Here’s how our Liberty Create low-code solution is helping organisations to respond in the face of the crisis. Here are Richard Farrell’s views on what’s key to the London Market building a digital future.