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Blog – Page 15

Page 15: Insight and commentary from our team of customer experience experts.

Richard Farrell

Richard Farrell and Dave Pattman, CX Services Managing Director from Gobeyond, consider how tough it is to deal with the continuous uncertainty that the pandemic has caused, we ask how can organisations work through the changing policies and processes and get to the value quicker?

Richard Farrell

Richard Farrell and Dave Pattman, CX Services Managing Director from Gobeyond, explain how organisations can move at pace with their digital transformation, balancing the need to optimise the efficiency of interactions, with driving and improving customer service levels.

Richard Farrell

Richard Farrell, looks at how organisations can use low-code to fast track their cx to overcome common digital transformation problems.