Blog

Turning Reorganisation into Digital Opportunity: 10 Priorities for Council IT and Digital Teams 

Local Government Reorganisation (LGR) and Devolution present a once-in-a-generation opportunity for councils to modernise services, streamline operations, and future-proof delivery. By embracing technologies like AI, automation, cloud computing, and data integration, local authorities can improve efficiency, boost citizen engagement, and enable seamless governance across newly structured organisations.

How AI Is Revolutionising Government Services in the UK and Canada

Across the UK and Canada, public sector organisations are under growing pressure to deliver faster, smarter and more responsive services. Budget constraints, rising expectations and legacy systems are common challenges, but they don’t always require big-bang transformation.

How to Use a Process Map Library   

A process map library centralises business workflows, improving efficiency, collaboration, and knowledge retention. Spark’s platform helps teams map, refine, and optimise processes while enabling continuous improvement. Accessible, structured, and easy to update, it ensures seamless operations and smarter decision-making for businesses.

Demystifying Agentic AI: Separating Hype from Reality

The term Agentic AI is gaining a lot of traction across many sectors. It’s time to cut through the noise, so this blog delves deeper into what agentic AI truly involves and looks at what this technology really means for your organisation.