- Call Centres
- Contact Centres
- Defence & Aerospace
- Emergency Services
- Financial Services
- Health / NHS
- Local Government
- London Market
- Oil & Gas
- Partner – Business transformation
- Travel and Leisure
- Warehouse / Logistics
Secure Payments for Digital Transactions to ease the compliance burden by keeping payment details out of the contact centre.
To help improve services for their housing tenants, Adur & Worthing Councils built a housing repairs app. This app allows tenants to report items to be repaired, book appointments for operatives to fix the repair as well as scheduling field work. All while keeping everyone up to date.
Does back-end legacy spaghetti stop your local government organisation from realising your transformation goals?
We were delighted to be taking part in PSDTF’s first post-Pandemic event in a hybrid format. It’s been over 2 years since the group have got together in person, so we were excited to be back to discuss innovation in local government.
In this webinar, we discussed the key challenges around effectively managing patients to be theatre ready, reducing on-the-day cancellations. With Patient Hub, our patient portal, patients are able to self-serve and answer routine pre-operative questions in the comfort of their own homes, making sure they are theatre ready.