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Social housing providers face increasing tenant expectations, but outdated housing management systems hinder progress. Rather than full replacement, modernising through integration and smarter data strategies improves efficiency, reduces costs, and enhances services. A flexible, connected approach drives digital transformation without disruption or excessive expense.

With live AI translation for contact centres, Liberty Converse allows agents to communicate effortlessly with customers in multiple languages. Find out more.

Liberty Converse boosts contact centre efficiency with real-time AI agent assist, offering instant guidance and insights. Agents respond with confidence, reducing delays and enhancing customer satisfaction.

Baloise quadrupled its document processing automation using Liberty IDP, cutting costs, improving accuracy, and enhancing customer response times. With 65% straight-through processing, employees gained flexibility, and operations became more scalable. The journey continues toward even higher efficiency and automation.

Your Technology and AI, Creating Greater Value. Join us for Netcall: Now & Next 2025 to hear from the leaders of our platform, including customers and technology visionaries, to explore how AI and automation are shaping the evolution of your solutions.

AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.

To expand and evolve, while maximising efficiency, Charlie Bigham’s needed a process mapping and improvement solution. Liberty Spark, our process improvement solution enabled managers to document, centralise and connect processes – bringing them to life.

In this guide, we explain everything you need to know about Awaab’s Law and how social housing landlords can remain compliant in light of changing regulations.

Virtual agents are transforming how businesses connect with customers and streamline operations. Here’s how to get started with chatbots