Blog

Here are some of the reasons and objections to introducing RPA that we’ve come across, featuring Jim Davis, Customer Improvement Manager, at South Hams District Council.

Here’s how AI-powered automation can revolutionise elective care: Technology will play a pivotal role in achieving the ambitious goals in the Elective Care Reform report, enabling excellent, technologically-enabled access to, what has always been, high quality clinical care.

This blog will explore the importance of process mapping and improvement in Quality Improvement, why the NHS needs it, and how tools like Netcall’s Liberty Spark can facilitate these improvements.

In this blog, we will give you some tips on what to consider when choosing the right housing management system. We’ll also discuss whether a housing management system is the right choice for your business and what the other options might be.

Liberty Spark simplifies business process improvement by combining collaborative mapping tools and real-time analytics. It identifies bottlenecks, evaluates changes, and supports data-driven decision-making. With Spark, businesses enhance productivity, streamline operations, and optimise customer experiences, achieving continuous improvement and success through actionable insights and efficient process tracking.

People are constantly double-checking work in organisations, and it can feel like a real waste of time. Often this is purely due to poor or overly complicated documentation that is difficult to read and understand. It might be a good idea however to verify what exactly needs to be checked for regulatory reasons and understand the recommended guidelines for this.

Low-code platforms can deliver a rapid return on investment for councils. Find out what are the best way to accelerate time-to-value like in the case of Tewkesbury Borough Council.

Discover how low-code platforms like Citizen Hub empower UK councils to close the digital skills gap, deliver faster public services, reduce costs, and enhance citizen satisfaction.

Complying with consumer standards means knowing your tenants – understanding the people behind the doors of the homes you provide. Most importantly, you’re tasked with showing how you use that information to enhance tenant engagement and evolve your business.