Much has been promised on the benefits of moving your contact centre to the cloud… Does it depend on your legacy hardware, agreements in place and the way your organisation and contact centre is structured? We asked one of our Solution Architects to explain the real benefits and potential drawbacks
It has been a year of momentous change for business – and many markets have been forced to accelerate their digital transformation efforts to overcome and adapt to new ways of operating.
The latest in the series of blog posts comparing Liberty Create with some of the other major low-code platforms in the market , this time, looking at Salesforce Lightning.
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Based on KPMG research these seven principles can turn around digital transformation in the public sector.
CIOs, CTOs, developers and more talk all-things Low-code in our Life in Low-code podcast series.
We hosted discussions on customer expectations with CX experts, looking at how to improve CX, what’s stopping your transformation and what happens if you do nothing
Our CTO, Richard Farrell speaks to Forrester Research’s VP Rob Koplowitz on how process automation can help tackle digital transformation.
NHS digital transformation enabling NHS staff communication across boundaries must move away from fax and become digital.