Blog

Introductions to Salesforce Process Mapping

Unlock the power of Salesforce process mapping with Spark. Use Universal Process Notation (UPN) to visualise, improve and align your workflows for seamless CRM implementation. Simple, collaborative, and scalable—start mapping your business success today.

How Business Process Optimisation Helps Cut Costs 

Business process optimisation enhances efficiency, reduces costs, and improves workflows. Mapping processes helps uncover hidden inefficiencies, enabling better communication and decision-making. Businesses should prioritise optimisation alongside improvement to maximise productivity and ensure long-term success.

AI in the Public Sector: What it Means for Local Government 

AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.