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Enterprises today face unprecedented pressure to digitise processes, reduce costs and improve accuracy. Intelligent document processing (IDP) has emerged as a critical solution, evolving significantly to address complex business demands

What if one intelligent agent could handle multiple queries across services, channels and systems. Welcome to AI Voice Assistance: Resolving what it can, routing what it can’t, and never asking the same question twice? 

Discover how insurers are transforming First Notice of Loss (FNOL) from a costly pain point into a competitive advantage with AI-powered automation.

A process map library centralises business workflows, improving efficiency, collaboration, and knowledge retention. Spark’s platform helps teams map, refine, and optimise processes while enabling continuous improvement. Accessible, structured, and easy to update, it ensures seamless operations and smarter decision-making for businesses.

In this comprehensive guide, we explain the agentic AI meaning, explore its key benefits and features, and examine real-world business use cases.

Learn how councils can maximise revenues and benefits automation through detailed statistics and continuous improvement. Discover how reporting and service reviews help boost efficiency and digital transformation.

AI in the public sector is more than cost savings—it transforms lives, empowers staff, and improves citizen services. It enhances efficiency, reduces crises, boosts job satisfaction, and enables proactive solutions. Fast to implement, it reimagines public services for lasting community impact.

Automation has been on the local government agenda for several years now and we all have a pretty good understanding of what it is. Or at least we believe we do. Govtech explores whether it has the same meaning to everyone.

AI in the public sector is enhancing efficiency and citizen services while maintaining ethical responsibility. Liberty’s AI ensures fairness, transparency, and privacy, supporting human decision-making rather than replacing it. With responsible implementation, councils can harness AI’s potential while safeguarding vulnerable citizens and building trust through ethical digital transformation.