Accelerate waiting list validation and reduce the total number of people waiting – cost effective and rapidly deployed.
In a healthcare landscape grappling with soaring waiting lists, exacerbated by the impact of Covid-19, the urgency to ensure those waiting still need treatment has never been greater. Our Waiting List Validation solution addresses these challenges efficiently and effectively – delivering high responses rates, typically leading to significant numbers of patients opting to be discharged from waiting lists.
Automated patient contact without the need for an admin army.
Use contact centre and clinician time more effectively.
Can be up and running in less than a fortnight, with high immediate response rates.
Our Waiting List Validation solution can be ready in less than two weeks. Deploy it as a standalone system via CSV or integrated seamlessly through CSV, HL7, or APIs with our patient portal, Patient Hub. The application engages with patients by assessing their wait time and inquiring about their treatment preferences, providing specialty-based, customisable responses.
This approach has delivered an impressive 89% response rate within 36 hours, with an average of 7.5% of patients opting for removal from the list. A web-based portal with automated worklists enables reviews and actions, empowering your clinicians to manage responses efficiently.
Improve patient engagement and validate your waiting lists with minimal resources required.
Tailor questions easily for different patient groups.
Empower clinicians with automated worklists, enabling faster decisions.
Our experienced team are here to discuss your challenges with waiting list validation.
Mersey and West Lancashire Teaching Hospitals NHS Trust has chosen Netcall to enable and support their patient engagement digital strategy. This partnership marks a significant milestone for both organisations as they work together to enhance patient care and transform healthcare operations in the region.
Join us on the 18th April, alongside Sally Atkinson, Patient Access Service Manager, Rotherham NHS Foundation Trust, and John Clarke, Former-CIO of UHL, in conversation about the concept of Waiting Well for patients.
90% of outpatient appointments require some form of diagnostic test, so any delay in these tests can lead to postponed treatments. This impacts patient outcomes. Against the backdrop of waiting lists of 7.6 million, diagnostic performance emerges as a critical concern.
We are delighted to announce that Rotherham NHS Foundation Trust and Netcall have been shortlisted for Digital Innovator of the Year at the 2024 HSJ Digital Awards, recognising innovative digital projects transforming care delivery, enhanced efficiency and improved patient outcomes.