Creating a clear roadmap for tangible benefits and ROI
Scrutton Bland’s digital transformation delivers tangible benefits and predictable return on investment
The challenge
The accounting profession has undergone considerable change, largely driven by the UK Government backed initiative Making Tax Digital (MTD) and the rapidly expanding accounting technology industry. Businesses across the globe have been digitising all aspects of their business, including Finance functions, at an ever increasing pace.
The Management Team at Scrutton Bland realised early on that they needed to be at the forefront of this change to ensure that they continued to deliver an exceptional service to clients that represented great value for money.
Improving processes
The SB Digital service was designed to help clients optimise their business by improving processes and underpinned by the latest technology. SB Digital use Liberty Spark, our process improvement and mapping software, to support them in helping their clients understand their processes and build a business case.
“We can demonstrate to clients the areas where cost savings can be made, and which process can be made more efficient. Once they understand this, they are compelled to act.“
Ryan Pearcy
SB Digital Associate Director, Scrutton Bland
The solution
The challenge for many Scrutton Bland clients is justifying the spend on new technologies and knowing exactly where to target that investment. They need to demonstrate whether it is just their finance processes or if it will impact other parts of their business too. It can be difficult to clarify.
The SB Digital team maps each client’s processes in Liberty Spark. They are then able to enrich the information by adding in the client’s existing systems and noting the length of time taken for different activities.
Clients want to know how long it will take to see a return on their investment before they made any decisions.
This is an additional challenge as every business is different and deploys technology in different ways.
With Liberty Spark, SB Digital can demonstrate to clients the areas where cost savings can be made, and which process can be made more efficient.
Once they understand this, they are compelled to act.
The team at SB Digital therefore partnered with Spark to support them in helping their clients to understand the process mapping process and building a business case.
The SB Digital team maps each client’s processes in Spark and are then able to enrich the information by adding in the client’s existing systems and noting the length of time taken for different activities.
“Not only can this exercise show how much the client will save, but they can also clearly see the steps they need to take to achieve their objectives. The biggest value for our clients is undoubtedly to be able to clearly see the difference between the old and the new. They can easily envisage what will change, and the positive impact these changes will have on their business.”
Ryan Pearcy
SB Digital Associate Director, Scrutton Bland
The result
Scrutton Bland can demonstrate to their clients how much of a saving they may be able to realise
This differentiator keeps their practice ahead of the competition and helps them to win new customers
Clear path to achieving project objectives
Tangible cost savings – return on investment delivered within the first year
Transparent understanding of where savings and efficiencies can be made.
Impact
Understand
where savings and efficiencies can be made
ROI
within 1 year
Enriched
information
Drive process excellence across your organisation
With Liberty Spark you can quickly and intuitively map any organisational process and then rapidly build them in Liberty.
A partnership of three NHS Trusts in South London embarked on a New Models of Care pilot in order to improve the experience of children and young people requiring inpatient placements in Mental Health Services.
As part of their onboarding process, Cielo reviews a client’s current recruitment process, identifies improvement opportunities, aligns with best practice models. The introduction of Liberty Spark, our process discovery solution, led to an enhanced and improved user experience.
If Carte Blanche was to benefit from greater clarity and understanding of their processes, they would need to be clear on the current state of the organisation, before they started to make any changes. They used Liberty Skore, our process discovery solution, to embark on this initiative.