Prevent missed appointments, optimise capacity, and enhance patient experience with scheduled or real-time notifications and reminders.
The Notifications and Reminders Application helps to reduce the number of patients missing their appointments, or ‘DNAs’ (Did Not Attends). These missed appointments not only disrupt the healthcare workflow and negatively impact waiting lists but also impact the overall patient experience.
Notifications and Reminders is part of Patient Hub, our digital Patient Engagement Portal.
Minimise DNAs by sending instant notifications and reminders.
Reduce the number of did-not-attends and wasted appointments.
Reduce the administrative burden on your team, thanks to automation.
Our Notifications and Reminders Application enables timely and effective digital communication with patients to keep them informed and ensure appointments are not forgotten. By delivering instant notifications and reminders by SMS, it prevents costly DNAs. Staff can also issue updates, guidance, and critical information, reducing disruptions and improving overall quality of care.
Minimise DNAs:
Prevent missed appointments and optimise capacity.
Improve patient experience:
Remind patients of their appointment so they don’t forget.
Streamlined workflow:
Easy integration with PAS systems.
Efficient resource allocation:
Reduce costly rebookings.
Enhanced care quality:
Provide critical information and updates promptly.
Our specialist team are on hand to chat through your challenges with missed appointments and demonstrate how our solutions can help.
Waiting lists are becoming increasingly longer. The manual system of dealing with patient enquirers can be long and not cost effective. Find out how AI can help you cut the cost and improve customer experience.
Netcall is proud to announce its inclusion in Forrester’s report on RPA vendors.
In his latest blog post, Richard Higginbotham discusses how many Trusts are having to take a proactive approach to embrace tech, such an automation and patient engagement portals, to address the mounting waiting lists.
In his latest blog post, John Clarke discusses the vicious circle when it comes to handling patient communication in the NHS and how making more effective use of the data that Trusts hold about patients holds the key to breaking the chain.