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As a Site Reliability Engineer here at Netcall, it’s your job to prepare, configure and manage systems on public and private cloud. You’ll utilize automation and infrastructure as code to build pipelines and prepare change at scale as we look to transform into a full infrastructure as code environment.
Are you a Project Manager who relishes the challenge of delivering a great customer experience? As a Project Manager here at Netcall, you’ll play a pivotal role in ensuring our customers receive a great experience throughout the timeline of a project across our Converse, Create and Patient Hub products.
This role is responsible for progressing customer incidents, problems and service requests from creation to resolution, working with other resolver groups to meet contracted SLAs and KPI targets.