Customer stories
See what our customers have achieved with Liberty Platform.
Tewkesbury Borough Council is using its digital transformation program to improve services for its customers, deliver environmental improvements and make significant financial savings.
In a sector where you are scored for every customer interaction, CX is crucial. UK Power Networks uses Liberty Create to connect the customer journey, helping both staff and customers.
This Belgian hospital expanded their use of RPA to address a critical clinical need, to check patient criteria after staying in hospital and dispense the correct prescription medication.
Sportpaleis Group relied upon robotic process automation from Liberty RPA to re-allocate tickets at rescheduled events after lockdown.
Chesterfield Royal Hospitals wanted to improve their patient’s experience and utilisation rates for appointments.
Cairn Housing transforms the tenant journey from the beginning to the end of every interaction. Read their transformation story.
Reliably routing calls: Lancashire Teaching Hospitals NHS Foundation Trust deployed ContactPortal, our operator speech bot, to take the strain as the COVID crisis hit.
See how Dacorum Borough Council are using ContactPortal, our automated speech bot, to streamline switchboard call handling and make savings.
Nationwide deliver award-winning customer service using low-code to notify customers on planned and unplanned interruptions in their services.