The challenge
Holland & Barrett a leading wellness retailer, is undergoing a digital transformation to support global expansion. As part of this journey, they’ve placed operational excellence at the core of their strategy.
The solution
The Continuous Improvement Team adopted Liberty Spark, our process mapping solution, moving away from static, traditional tools. This shift enabled decentralised ownership of processes and fostered stronger collaboration and engagement across teams. With an intuitive interface and a structured approach to process documentation, Spark has become integral to embedding a culture of continuous improvement.
The result
Impact
Processes Mapped
Empowering Teams
Continuous Improvement
Discover how Liberty Spark can turn process mapping into a strategic advantage, driving efficiency and collaboration
With increased growth and ambitious targets came growing pains. The HIghlight management team was faced with inefficiencies in cross departmental communications and processes.
To differentiate A2Z from other cloud technology service companies, they wanted to show their clients a close look at their own business, think about where they are heading and realise what is slowing them down, it would be possible to show them what a real solution could look like.
