Webinar | Tuesday 8th October 2024, 11:00am – 11:45am
8th Oct 2024
11:00am-11:45am
Webinar
Join us for an exclusive, customer-only, live webinar – where we’ll unveil the latest AI-powered features of Liberty Converse CX.
From the moment your customer or citizen contacts you, to triggering cases and resolving them, we can ensure the complex processes involved are frictionless, automated and effective. And, most importantly, that their experience is fast and efficient – for customers and staff.
Why attend?
You’ll learn how Converse CX can help your organisation wow your staff and customers — by using AI practically in your contact centre to speed up contact handling and resolution.
You’ll also hear from Tewkesbury Borough Council who will share how they’ve integrated process management and engagement in Citizen Hub with Converse CX for a complete customer experience.
New features to explore:
Don’t miss this opportunity to learn how Liberty Converse CX can help you deliver a cutting-edge, AI-powered customer engagement hub. Register today, complete the form to secure your spot!
“When Liberty Converse went live it was a complete breath of fresh air. Suddenly, we could see easily and explain what we’re doing for any customer that contacted us. We could put customers in different, more appropriate queues. We could make changes at the touch of a button. It took a weight off everybody’s shoulders to have the flexibility we needed.”
Sam Johnson
Head of Customer Services, Dreams
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