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How UK Councils are Building Exceptional Connected Digital Services

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Discover how innovative UK councils are simplifying life for residents and staff alike with Citizen Hub

UK councils are transforming their service delivery by breaking down data silos, streamlining workflows and delivering exceptional digital citizen services with our Citizen Hub platform.

Listen to East Lothian Council, Argyll and Bute Council and Hertsmere Borough Council talk about their journeys: The complex challenges they overcame, the unexpected wins and the improvements in service delivery and citizen satisfaction.

Mark Gannon

Mark Gannon

Director of Client Solutions, Netcall

Joyce Russell

IT Team Manager,

East Lothian Council

Lee Gallagher

Customer Services and Digital Transformation Manager, Hertsmere Borough Council

Jamie Robertson

ICT Senior Engineer,

Argyll and Bute Council

Enhancing the experiences of your citizens

We’re enabling councils to improve services for citizens while making dramatic savings. It’s time to create meaningful citizen experiences and equip your staff with connected workflows, actionable data and AI-powered processes.

Citizen Hub See it in action

Useful information

Local Government Weathering the Storm: How to Ensure Long-term Sustainability

Local Government Weathering the Storm: How to Ensure Long-term Sustainability

Amid budget cuts and a cost-of-living crisis, driven in part by the inflation rate, many already struggling local councils are finding it difficult to persevere with wider community impacts — like creating jobs, building homes, supporting businesses and investing in new infrastructure. So how do local authorities ensure long-term sustainability and cost savings?