Netcall for Claims

Claims for the digital age

Transform processes, reduce the cost of claims and provide superior CX with our low-code, RPA and contact centre solutions.

Solutions for claims

Improve your customer experience
Making a claim is stressful enough. Nobody wants to tell the same story to five different people. Close the disconnects between your systems. Build new apps and automate. Deliver industry-leading CX that wins and keeps customers. Use Liberty Create for Claims alongside our omnichannel contact centre, Liberty Converse. It’s everything you need to stay in touch.
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Reduce cost
Consumers expect a fair and reasonable settlement, as quickly as possible. Improve claims efficiency with straight-through processing. Use Liberty Create for Claims to build apps and solutions that allow you to seamless exchange data, automate manual processes and reduce human error.
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Eliminate data silos
Don’t hamper your CX by leaving crucial customer information stuck in stand alone siloed systems. Liberty Create for Claims helps eliminate silos so that every app you build is fueled with up-to-date customer information. It has pre-built integrations with most business applications and uses SOAP and REST APIs so it can even connect with niche tools.
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Don’t be held back by legacy systems
You don’t need to rip and replace. Build upon the tech stack you already have. With Liberty Create for Claims, our low-code platform, you can tie together legacy systems with new applications that deliver the information you need and provide a great customer experience.
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The speed and agility that the low-code platform has given us has meant we’ve been able to build, iterate and change processes really quickly and effectively. Without the project, I don’t think we’d have been able to achieve the NPS and the efficiency benefits that we have derived – the speed and agility has been fantastic.