Liberty’s AI for Local Government

From first contact to lasting impact – Liberty’s AI helps your teams deliver faster, smarter and more connected services without losing the human touch.

Tewkesbury Borough Council
South Hams District Council

Go beyond the chatbot and deliver real change

AI isn’t just about answering questions. It’s about working smarter at every step – helping teams respond faster, make better decisions and deliver seamless support across every service and channel.

With Liberty’s AI for local government capabilities, intelligence is embedded across the entire journey – empowering both citizens and staff.

Automate

triage and support staff with virtual assistants

Predict

service demand and proactively flag vulnerable citizens

Streamline

admin and accelerate delivery with autonomous workflows

Deliver

consistent experiences, even with stretched resources

Liberty’s AI goes further than traditional automation. It works behind the scenes and in real- time, enabling outcomes that matter. With embedded AI, councils can revolutionise operations, redefine customer experience and accelerate transformation, all while staying in control.

Designed for public sector, with transparency, governance and security at its core.

Keep your data secure and compliant

Built-in protections help meet legal requirements and keep data safe, trackable and auditable

Streamline your services

Virtual assistants and AI agents are embedded in your workflows – no handovers, no silos

Understand how AI works for you

AI isn’t a black box. It’s transparent, explainable and supports confident decision-making

Ready to use out of the box

You don’t need a team of experts to get started. Liberty’s AI comes pre-configured and ready to power your services from day one

Put AI to work across your services

Citizen expectations are rising. Budgets aren’t. Liberty’s AI for local government helps your teams deliver more without burning out – reducing manual effort, lowering costs, accelerating services and improving outcomes with local government AI transformation that’s built for your world.

“Residents receive a consistent and joined-up experience across all digital channels, with interactions flowing smoothly between the AI automation and human support via our great staff when it’s needed.”

Clare Evans

Transformation Director, Tewkesbury Borough Council

Feature

End-to-end solution

AI transparency

Out-of-the-box AI models

Data integration

Automation and decision support

Ease of use

Data security and compliance

Liberty’s AI

Fully integrated across all services – front door to back office

Explainable models with full oversight

Pre-configured for local government

Seamlessly integrates with legacy systems

AI adapts to real-world complexity and supports smarter decision-making

Intuitive low-code platform for ease of deployment

Built-in security and audit features

Alternatives

Often limited to specific service areas

Can be hard to understand how decisions are made

Requires customisation and manual setup

Integration can be complex or fragmented

Typically rules-based with limited adaptability

Often requires technical expertise for setup

Varies, with some lacking robust compliance features

Start your local government AI transformation journey

Ready to transform your services with AI? Let’s discuss how Liberty’s AI can help your council deliver faster, smarter and more connected services.