Stay in touch with staff, customers and patients
For Low-code Create users you can download this for free on the AppShare today.
Notify staff and patients
COVID-19 Workforce Monitoring
COVID-19 Business Grants
COVID-19 Volunteer Co-ordination
Add a message into your IVR to reduce calls
There are also apps available to customers from our AppShare.
Remote working in the contact centre
For our Liberty Converse customers, why not visit the Community Forum to see best practice, advice and downloadable apps to help you react quickly and make your Converse work harder for you.
Recent stats show that 84% of UK contact centre agents have moved to home working as a result of the COVID-19 lockdown. ContactBabel’s Inner Circle Guide to Remote Working discusses the acceleration of this trend, sharing advice on how to implement remote working effectively. Get your free copy of the report today.
This latest research from Forrester looks at the new demands that the coronavirus places on application development and delivery (AD&D) professionals and their teams, with steps to help create the new normal for your organisation. Grab a copy of the report today.
The big takeaway for Cumbria is we couldn’t have delivered our COVID-19 response, with speed and agility if it wasn’t for Create.
During the COVID-19 outbreak, the Liberty platform was flexible to allow us to quickly adapt to make contact with patients and keep our contact centres readily available with the demand for remote working.