Unlock the power of an enterprise AI-enabled platform, safely and securely. With Liberty’s AI, you can access a unified platform that harnesses generative and agentic AI and machine learning to transform user interactions, elevate customer experiences and streamline operations.
With Liberty, our AI-enabled business platform, you have the tools to design, automate and optimise processes for maximum impact. Built for any industry, our enterprise AI platform makes deploying generative and agentic AI, natural language processing and machine learning easier than ever to boost operational efficiency.
Liberty uses AI to augment our solutions, enhance customer satisfaction, streamline workflows and accelerate digital transformation while ensuring compliance.
As part of our Liberty platform, AI equips you with the tools to quickly and efficiently turn your ideas into reality.
“TechRound’s AI35 competition spotlights the companies leading the charge in AI. Landing in the top 15 is a great reflection of our team’s hard work in developing AI solutions that actually make a difference for our customers. It’s wonderful to be recognised alongside such talented AI innovators and shows that our approach of building AI solutions that solve real problems is resonating.”
Richard Billington
Chief Technology Officer, Netcall
With our AI for business platform, you can deploy generative AI and agentic AI to streamline workflows and enhance customer interactions.
Unlock your data’s full potential with advanced machine learning (ML) models that predict trends, identify patterns and provide deeper, bias-free insights to drive smarter decision-making.
Accelerate AI adoption with ready-made ML models for tasks like sentiment analysis, entity recognition and key-phrase extraction. Benefit from rapid innovation without the need for complex development.
Enhance customer service by deploying intelligent bots that handle routine enquiries, freeing up your customer services team to focus on more complex interactions while improving response times.
Deliver seamless, personalised customer experiences with AI-driven voice recognition, natural language processing (NLP) and large language models, making interactions more intuitive and efficient across all channels.
Transform unstructured data into valuable insights with computer vision and optical character recognition (OCR), automating information extraction to improve accuracy, efficiency and decision-making.
Get AI agents to perform tasks autonomously, make decisions, and adapt based on goals rather than fixed instructions. Enabling AI Agents to interact with users, systems, and data—proactively handling tasks, retrieving information, or orchestrating workflows—frees up staff for higher-value work.
“We’re using the AI capabilities of the Liberty platform to make sure service levels are kept really high and, ultimately, to help identify and look after those customers who need us most.”
Ed Eaves
Head of Savings Operations, Hampshire Trust Bank
Process mapping software allows you to visualise your processes, identify bottlenecks and accelerate your digital transformation. Request a demo today!
For a next-generation AI-powered cloud contact centre solution, look no further than Liberty Converse. Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.
Automate smarter and free up your talent. With intelligent Robotic Process Automation (RPA), you can streamline your processes and boost efficiency. Liberate your people to use their talents better by releasing them from time-consuming, mundane, repetitive tasks.
Automate and optimise your document workflows to redefine your processes, saving significant resource time and money, with Liberty IDP, our AI-driven Intelligent Document Processing software.
Liberty Platform integrates agentic frameworks and AI to automate workflows and make intelligent decisions. Its tools, such as Liberty Converse CX, Liberty Create, and Liberty RPA, enhance customer engagement, empower app development, and streamline processes. This seamless platform helps businesses adapt and thrive in the automation era.
See how Rotherham NHS Trust tackled operational challenges by implementing automation to reduce waiting lists, enhance patient engagement, and improve communication. Netcall’s Liberty platform streamlined tasks, reduced call volumes, and improved diagnostics booking, enhancing patient experience and boosting productivity.
As CIOs get ready to take on AI in 2025, Richard Farrell, CIO of Netcall, shares the top AI trends and priorities that must be addressed in the year ahead to ensure successful adoption.
In the face of rising costs and increasing customer dissatisfaction, it’s crucial for utility providers to embrace digital solutions and enhance their customer service. Can tech put utilities back on top for customer centricity?
Enterprise AI software allows large organisations to integrate artificial intelligence (AI) into their operations, driving efficiency, automation, and smarter decision-making. It uses technologies like machine learning, natural language processing, generative AI and agentic AI to enhance workflows, streamline customer interactions and optimise complex processes.
Liberty is our enterprise AI platform. It provides robust data governance, security and compliance controls, allowing businesses to deploy AI responsibly and confidently. By unifying AI capabilities into a single, secure platform, Liberty eliminates the need for multiple vendors, enabling seamless integration across departments.
The cost of an enterprise AI platform will vary according to various factors, such as the provider and the features included. Costs associated with training, set-up, integration and add-on features should also be considered.
