Integrate your tech, process and people on a single platform

Intelligent Automation

Combine multiple process automation technologies together, into a single platform or solution to automate business processes.

Pragmatic transformation

How do you take automation up an extra gear? What is intelligent automation – it is when you combine multiple process automation technologies together to form a single solution and a comprehensive automated set of business processes. In practice, that means automating processes at scale, right across the organisation. Being able to deliver this innovation in an agile, joined-up way across the enterprise is the key to success.

Combine multiple process automation




Organisations look to robotic process automation (RPA) to relieve pressure and workload on their staff. It’s widely appreciated that using software robots for mundane tasks results in quicker, error-free processing. It allows staff to do more meaningful, fulfilling work. And you solve all those transformation problems, fast.

Our flavour of RPA, Liberty RPA, is AI powered. It’s fast, cost-effective and low risk. It’s particularly good for integrating with legacy systems, such as accessing data from systems like SAP.

Artificial Intelligence (AI) is the easiest way to scale up handling large amounts of complex historical data, fast. You use computers and machines to copy clever human brain behaviour to make predictions, solve problems, speed up response times and increase efficiency.

AI is baked into our platform. Liberty AI provides richer insights to your data, allowing you to predict outcomes. This improves business decision making by making it easy to analyse data and then to act on customer insights.

Low-code is the easiest way to develop business applications, fast. It’s essentially process automation on steroids. You map the process you want to create – including steps, actions and end points – and the software takes care of the rest. 

Liberty Create is our low-code development platform. It enables you to quickly and easily produce applications that automate and transform the business and your customer experience.

There’s great synergy achieved when you combine multiple process automation technologies

Use low-code with RPA and you will be able to redefine and improve processes and have robots fulfil those steps at lightning pace.

Add in AI, to combine multiple process automation technologies, you can tap into your vast data resources to gain richer insights, using them to build machine learning data models that can predict future outcomes.

These automation technologies never need a tea break or a holiday. They work around the clock. They process faster than humans can and they make no mistakes.

Of course you still need your people. The optimum is achieved when you deploy bots and tech for the tasks that they are suited to, and the people to the tasks that they are best at.

Combine multiple process automation
What is Intelligent Automation?

Unleash the true power of automation

The power of people and bots podcast
The Power of People and Bots

How low-code and RPA combine to make big CX improvements

See Liberty in action

Watch this 10 minute video below to see intelligent automation in action. Blending Liberty Create, Liberty RPA and Liberty AI.

sportpaleis logo salmon background

RPA bots to the rescue

Sportpaleis Group relied upon Liberty RPA to re-allocate tickets at rescheduled events after lockdown.

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RPA to improve employee experience

Freeing up staff and overcoming manual processes with robotic process automation at ATS Euromaster.

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introducing intelligent automation
Read our eGuide

Take a look at our complete guide to intelligent automation and see how combining multiple process automation technologies together into a single solution can increase accuracy, scalability and quality.

Tech to transform CX

Tech to transform CX

Liberty is a tightly integrated suite of customer engagement and intelligent automation solutions to let you manage and drive great CX delivery, effortlessly. Give your staff the tools they need and combine multiple process automation technologies.

Liberty create symbol
Liberty Create: Low-code solution
Dream it, Build it. Tailor-made for citizen developers but with all the functionality that seasoned developers rely on.
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Liberty RPA Icon
Liberty RPA: Robotic process automation
Free-up people. Use software robots to increase accuracy, quality and scalability while reducing human error.
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Tech to transform CX

Intelligent automation use cases

automated invoice processing

Intelligent automation for automated invoice processing

improve supplier credit checks

Intelligent automation for improving supplier credit checks

automated complaint routing

Intelligent automation for automated complaint routing

Start using intelligent automation

Talk to us and take a closer look at Liberty RPA and Create in action

The digital factory

Widen your scope. Build your digital factory with bots and low-code to turn out apps and processes in a mass-production style

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Automating processes within your organisation has a big impact on your CX and operational efficiencies. But with so many technologies available, which one should you choose? And how do they work within your current IT estate?