What’s next for AI in business?
Moving beyond the low-hanging fruit and escaping proof-of-concept purgatory, what’s next for AI in business?
News
30th of July 2024
In the ever-evolving customer experience landscape, staying ahead of the curve is paramount. At Netcall, we want to introduce Liberty Converse our next-generation AI-powered cloud contact centre solution with a difference. Now, you can create employee and customer experiences that connect data, systems, teams and communication channels.
Bring customer-facing teams together in a single workspace, streamline routing and remove silos within the agent experience. Designed with the future in mind, this platform sets a new standard for contact centres, boasting innovative features and functionality that are second to none.
And this customer engagement solution is perfect for our partner ecosystem. Here’s why…
Liberty Converse is built from the ground up, ensuring non-reliance on third-party systems. This unique approach makes it simple to deploy, easy to use and straightforward to manage, via a single user interface.
The result? A connected, efficient and highly effective customer experience solution.
One of the standout features of Liberty Converse is its telephony-agnostic nature. This means it can be overlaid across nearly any legacy PBX system or integrated with the latest cloud telephony platforms, including Microsoft Teams. The self-service provisioning and set-up via an intuitive flow-process make it easy for users to get started, quickly and efficiently.
As we launch this revolutionary solution, we are actively seeking to expand our partner ecosystem with new resellers. Here’s why becoming a Netcall partner is a great opportunity:
“Join Netcall’s partner program to align with a company committed to innovation and excellence in customer experience. We provide the tools, support and flexibility you need to drive success and growth in your business. Liberty Converse is not just a product – it’s a pathway to empowering your business and delivering unparalleled service to your clients.”
Clare Rafferty
Head of Business Development and Partnerships, Netcall
How to get started
Ready to take your business to the next level with Netcall’s AI-powered CX platform? Here’s how to join our partner program:
Don’t miss the opportunity to be part of a forward-thinking, innovative ecosystem. Partner with Netcall and redefine customer experience for your clients today!
Moving beyond the low-hanging fruit and escaping proof-of-concept purgatory, what’s next for AI in business?
Netcall wins Partner of the Year at Socitm President’s Awards 2025, alongside Newcastle City Council’s Transformation Initiative Award for digital innovation. Their partnership showcases impactful low-code automation, delivering efficiency, savings, and improved citizen services in local government.
We’re excited to share some fantastic news – Netcall has been ranked 14th in TechRound’s AI35 2025 rankings! This annual list celebrates the most innovative AI companies making waves across the UK and Europe.
Netcall today announced a strategic partnership with clinical analytics specialist C2-AI. This collaboration aims to revolutionise how NHS, local government and housing organisations to enhance productivity by understanding and responding to the risks and needs of people in their care.
Netcall is proud to announce its inclusion in Forrester’s latest report, “The Digital Process Automation Software Landscape, Q2 2025” – a comprehensive report providing a wide-ranging overview of 37 significant vendors in the digital process automation market.
Join us in transforming customer experience with the power of AI. We look forward to collaborating with you!