Newsroom 26 July 2022

Netcall supports digital transformation in insurance and financial services


Netcall is delighted to join forces with ECMS, a transformation specialist for insurance and financial services.

Netcall will deliver our low-code and RPA solutions to the ECMS team of specialist consultants – supporting customers across the UK and EMEA with change and transformation projects. Liberty Create will enable digital transformation in insurance and financial services. Using it, the team, they can build automation solutions to meet specific needs, improve processes and boost productivity.

As an all-in-one customer experience platform, our Liberty Platform gives organisations the tools they need to make transformational changes at scale, fast. Its tightly integrated suite of AI-powered automation and customer engagement solutions support digital transformation in insurance. All this, while actively helping to manage and improve the customer experience.

Carlos Mingo, Senior Manager – Consulting, ECMS, comments, “The addition of Netcall’s automation solutions supplements our toolkit to support our insurance and financial services clients in their change and transformation ambitions. We select innovative partners to collaborate with, such as Netcall, who bring a deep understanding of the business not just technology. We see the provision of integrated tailored applications key to driving digital change aspirations in the insurance and financial services sector, providing the flexibility and agility to respond to changing market conditions. We’re excited about the journey ahead.”

Kevin Jordan, Strategic Partnership Manager at Netcall comments “We are excited to enter into a partnership with ECMS. Our low-code and AI-powered automation solutions, help organisations deliver process efficiencies and enhance customer experience. ECMS is a consulting leader in their field and bring a huge wealth of experience in their drive to support organisations deliver digital transformation. We look forward to working closely with ECMS to deliver fast, efficient change initiatives.”

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