Newsroom 05 July 2021

NHS Commercial Solutions Framework Agreement – Provision of Patient Healthcare Communications and Related IT Services


We are delighted to announce that we have been appointed onto the NHS Commercial Solutions Framework Agreement for the Provision of Patient Healthcare Communications and Related IT Services.

The framework provides a compliant and quick route to market for a wide range of the latest patient centric communications technologies and expertise across 7 lots with 15 qualifying suppliers. The framework covers solutions for all public sectors including the NHS.

Through this framework, we are now able to provide access to our innovative intelligent automation and patient engagement technology that is already making lives easier for both patients and staff across the NHS up and down the country. From messaging services, check-in management to app development Netcall can be found in the following lots:

  • Lot 1: Patient Messaging Services
  • Lot 2: Medical Messaging Application (Pager Replacement)
  • Lot 4: Patient Check-In Management System
  • Lot 5: Patient-Friendly App Development
  • Lot 10: Bespoke Services

Mark Holmes, Chief Sales Officer at Netcall comments,

Being invited to join this NHS framework is a really exciting step for Netcall. Our technology solutions help healthcare organisations treat the problems with processes and give patients the care they deserve. 70% of UK Acute Trusts and 100% of Scottish Boards already use Netcall solutions – giving further easy access through this framework to our technology solutions is a positive step forward.

Stephen Ellesmere, Senior Project Manager at NHS Commercial Solutions also stated,

We are delighted that Netcall has been appointed to this framework alongside other highly capable suppliers in this market. This framework will improve user access to the latest digital patient communications solutions. We would encourage early engagement with solution providers on the framework which has the flexibility for both mini-competition and direct award to reduce time to benefit realisation.
For further information on this framework For further information on the work we do with the NHS

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