Newsroom 21 January 2021

Netcall joins ACORD Solutions Group Licensed Integrator Partnership Program


As part of our commitment to helping the insurance sector automate and streamline processes and improve customer experience (CX), we’re pleased to announce we have joined the ACORD Solutions Group (ASG) Licenced Integrator Partner Program.

Insurance for the digital age

Improving the digital experience for both colleagues and consumers delivers numerous benefits. From operational efficiencies and employee satisfaction to improved customer loyalty. In order to deliver a joined up and compelling user journey every time, it is critical to adopt the right technology.

Better access to data with common standards

The insurance sector, like many others, is struggling to leverage and use data in an efficient and cost-effective way. Multiple stakeholders and many disparate systems means creating frictionless processes, is a real challenge.

That’s why we’re pleased to join the ACORD Solutions Group (ASG) Licenced Integrator Partner Program. A growing community of solution providers, all dedicated to driving the adoption of next-generation digital standards and solutions for global insurance data exchange.

ACORD Data Standards are widely used throughout the insurance industry, with ACORD members accounting for half the world’s written premiums. The ADEPT platform, created by ACORD’s industry-owned extension ACORD Solutions Group (ASG), leverages these standards to link trading partners and provide data structures, validation and transformation for a wide variety of functions, including the exchange of placing, accounting and claims data.

The future is data

Common data standards are key to seamless, efficient processes. That’s why we’ll be expanding our integrations on our customer engagement and intelligent automation platform, Liberty, to also include the ACORD ADEPT platform. This will make it even easier to close the disconnects between systems, build new apps and deliver industry-leading CX that wins and keeps customers.

Team it with Liberty Create, our low-code solution, and you have a faster way to leverage the power of your data.

A faster way

Liberty Create is perfect for the insurance sector. It’s easy to learn, easy to use and lets business users build, test and launch applications quickly, without writing code, all under the governance and control of IT.

Want to find out more? Watch our 20 minute on-demand webinar to see a sneak-peak of the solution in action.

It’s also worth noting, that as Liberty Create is part of the Liberty platform, customers can take advantage of other solutions on the platform. For example, combining low-code with the power of robotic process automation (RPA) Liberty RPA to make process automation robust and reliable. And deliver even greater returns at lower cost. All the while, eliminating customer friction and building great customer experiences every time.

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