Rotherham NHS Foundation Trust and Netcall shortlisted for the 2024 HSJ Digital Awards

18th March 2024

Celebrating excellence in digitising, connecting and transforming health and care

We are delighted to announce that Rotherham NHS Foundation Trust and Netcall have been shortlisted for Digital Innovator of the Year at the 2024 HSJ Digital Awards, recognising innovative digital projects transforming care delivery, enhanced efficiency and improved patient outcomes.

343 entries have been received for this year’s Digital Awards, with 165 projects and individuals meriting inclusion on the final shortlist. The high volume – and exceptional quality – of applications once again mirrors the impressive levels of innovation and care continually being developed across the UK’s healthcare system.

Following the thorough judging process, Rotherham NHS Foundation Trust and Netcall were shortlisted, ahead of the official awards ceremony to be held on 6th June 2024, with its Transforming Diagnostic Booking standing out as a real ‘success story’ worthy of a prized place on the panel’s shortlist.

Rotherham NHS Foundation Trust has embarked on a project to modernise and digitise their diagnostic booking service. A two-stage process, firstly to modernise the telephony booking so that the agents are using modern telephony software and routing capabilities, but also to digitise the booking process so that patients can engage and book digitally wherever possible, making it an easier and quicker process for them, and reducing call volumes into the booking centre. Patients are less anxious as having received a better experience and staff morale is improved, as they can deal with more patients in a timely manner and appropriately.

The Rotherham NHS Foundation Trust

“We are delighted to make the shortlist along with our partner Netcall! Being a finalist for Digital Innovator of the Year in the HSJ Digital Awards 2024 will be a huge ‘pat on the back’ for our amazingly hard working and deserving team in our mission to go digital with diagnostics. Our staff always go above and beyond to improve patient outcomes and quality of service and care – and aligning with the HSJ Digital Awards programme really allows us to share our success as well as everything we’ve learnt through implementing our project.”

James Rawlinson

Director of Health Informatics at Rotherham NHS Foundation Trust

The selected winners will be announced during the awards ceremony at Manchester Central on 6th June 2024. The 2024 awards judging panel was once again made up of a diverse range of highly influential and respected figures within the healthcare community, including; Olubukola (Buki) Adeyemo, Chief Executive, North Staffordshire Combined Healthcare NHS Trust, Hatim Abdulhussein, National Clinical Lead, AI and Digital Workforce (WT&E), NHS England, Dame Margaret Whitehead, Chair, Independent Review Equity in Medical Devices and Luke Readman, Regional Director of Digital Transformation, NHS England (London).

HSJ 2024 Logo White

“It always gives me great pleasure to congratulate our finalists at this stage of the judging process and this year is no exception as we acknowledge Rotherham NHS Foundation Trust for being shortlisted in the category of Digital Innovator of the Year. We can’t wait to welcome our finalists to the awards ceremony in June, celebrating their impressive achievements and jointly acknowledging our values of sharing best practice, improving patient outcomes and continuously driving for better service.”

Alastair McLellan

HSJ editor

The full list of nominees for the 2024 HSJ Digital Awards can be found at

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Streamline appointment booking for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience. You can also see more about Rotherham’s journey.