Pre-trained and custom machine learning models
Liberty AI is our machine learning (ML) solution that provides richer insights to your data, allows you to predict outcomes and improves business decision making.




Use cases
Discover how some of our customers are using Liberty AI and ML to deliver better outcomes.
Key features
Liberty AI helps you make complex decisions simple. Quickly adopt AI and reap the benefits.
Liberty AI makes it easy to analyse data and act on rich customer insights.
Custom ML models
Build your own models locally with the historical data you possess. Liberty AI will train prediction models you can use to drive your process automation requirements.
Read the feature sheet- Gain value our of your data
- Build and train models locally
- Choose the types of model to build
- Understand factors influencing performance
Pre-trained models
Take advantage of existing pre-trained models to exploit AI in your processes.
Read the feature sheet- Sentiment analysis
- Entity extraction
- Key-phrase extraction
- Additional models
Explainable AI
Scale up the possibilities of machine learning models without the complexity of a data science team. And when you’re ready, Liberty AI gives you a peek into how it’s reaching its conclusions.
Read the feature sheet- ML model types
- Training and testing
- Publishing results
- Balancing accuracy and speed
Prescriptive analytics
Deliver the predictions from your machine learning models in Liberty Create and Liberty RPA and use them to power the next steps in your automation processes.
Read the feature sheet- Use AI with Liberty Create rules
- Use AI with Liberty RPA activities
- Future option for using AI results
Community
An online space for those involved in the design, modelling and implementation of low-code. So rather than making a fresh start on every new application, Liberty customers can tap into work already engineered by other customers and Netcall itself.
Learn more- Applications library
- Free of charge to platform users
- Access to hundreds of resources
- Share best practice in the forum
- Suggest new ideas, vote for your favourite features
- Events
- Support portal access
See Liberty in action
Watch this short 2 minute video below to see our machine learning solution, Liberty AI, in action.
AI for you
Liberty AI equips your teams with insights that help deliver improved process performance, additional capacity and enhanced customer experiences.
AI-powered Automation & Customer Engagement
Liberty is a tightly integrated suite of AI-powered automation & customer engagement solutions that lets you manage and improve your customer experience, effortlessly. Take a look at what else is in our toolbox.

Low-code platform
Robotic process automation
Use software robots to increase accuracy, quality and scalability while reducing human error.

Conversational messaging

Contact centre solution