AI-powered robotic process automation
Liberty RPA is our AI-powered robotic process automation that frees-up people from mundane and cumbersome repetitive tasks and enables them to be more productive.






Our customers
Take a look at how some of our customers are using Liberty RPA to solve process issues to help deliver exceptional customer experiences every day.
Key features
The features in Liberty RPA will help you automate processes and deliver outstanding customer experiences across every engagement.
RPA Studio
Makes it easy for professional developers and business users alike to quickly build process flows with robotic process automation.
- Drag-and-drop activities
- Easy-to-follow flows
- 300+ activities
- Automate any on-screen process
- Extensible flows and sub-flows
AI-Power
Robotic process automation with built-in AI capabilities to download and run locally by the software robot to enhance the power and resilience of process flows.
- Computer vision techniques
- Optical character recognition – read and action
- Natural language processing
- Handwriting digit recognition
Central management
Manage apps, flows, jobs and robots from one secure, central place in our Liberty RPA Controller.
- Prioritise, schedule and place flows into a queue
- Robots pick up and process flows in an unattended fashion
- Manually start attended bots from your desktop
- Robots have secure, monitored system access
- Detailed logs and audit trails
- Performance monitoring
Intelligent Automation
Automate processes at scale across your organisation when you combine with Liberty Create our low-code solution.
- Automate a wide range of processes
- Integrate with many systems
- Call robot from a ‘Rules’ engine when required
- Initiate using APIs
Community
Rather than start every new process flow from scratch, benefit from work carried out by other customers and Netcall. Our Community has a library of resources for you to tap into.
- Library of applications
- Free of charge to platform users
- Several hundred resources available
- Forum area for sharing best practice
- Feature voting area for suggestion of new ideas
- Regular events
- Access to the Support Portal
See Liberty in action
Watch this short 2 minute video below to see our robotic process applications solution, Liberty RPA, in action.
Customer testimonials
Don’t just take our word for it, here’s what some of our customers have shared with us about how Liberty RPA is helping them to quickly automate processes.
RPA for you
Liberty RPA helps you increase accuracy, quality and scalability while reducing human error.
AI-powered Automation & Customer Engagement
Liberty is a tightly integrated suite of customer engagement and intelligent automation solutions that lets you manage and improve your customer experience, effortlessly. Take a look at what else is in our toolbox.

Low-code platform
Robotic process automation
Use software robots to increase accuracy, quality and scalability while reducing human error.

Conversational messaging

Contact centre solution