Patient Hub

Waiting List Validation

A cost-effective way to validate your waiting lists.

89%
Patient response rate*
8%
Patient discharge rate*  
3,200
Reduction of an average waiting list*
Deployment at pace
Waiting List validation solution is designed to be deployed quickly, in less than 2 weeks. Deployed either standalone via CSV, or integrated via CSV, HL7, or APIs with our patient portal, Patient Hub.


Validate your waiting list – support elective recovery


With our Waiting List validation solution, your Trust can rapidly discover how many patients wish to remain on your waiting lists, or how many want to be discharged. Supporting your goal to reduce the total number of those waiting.

Validate your waiting lists with Netcall Patient Hub

89% response rate within 36 hours


89%* of patients respond to a text message within 36 hours about whether they still need to be on the waiting list.


Tailor questions by patient group


  • Long-term health conditions
  • Surgical waiting lists
  • Patients who have yet to be seen

You have total oversight and control with our admin console. Tailor questions easily, as and when you need to, by specialty and patient type. Your clinicians benefit from automated worklists — so they can check responses and flag any patient choices that require review.


Benefits


  • Significantly reduce your waiting list
  • Utilise your existing staff more effectively
  • Improve patient experience and engagement with configurable questions by clinical specialty
  • Cost-effective: resource-light with rapid deployment

Find out more about Patient Hub and hear customer stories about the impact Patient Hub is having on their Trust such as waiting list validation.

*Statistics from 3 NHS Acute Trusts Q3-2022


See Waiting List Validation in Action


 
Talk to us

Get in touch for more information on Waiting List Validation or Patient Hub.


You might also like


Patient Hub – Your Patient Engagement Portal

Enable patients to self-serve with their appointments, with our NHS login approved patient portal. Increase capacity across the trust, optimise clinical utilisation and reduce your waiting lists.

On
Demand

In this webinar, we discussed the key challenges around achieving waiting list targets and the collective NHS drive towards full elective recovery. Discover how Patient Hub Waiting List can support this goal, helping you manage your waiting list, and improve staff utilisation