Podcast 15 April 2021

The Power of People and Bots

How low-code and RPA combine to make big CX improvements

Unleash the true power of automation

People and bots can work together to achieve powerful results. AI-powered Liberty RPA joined our platform at the start of 2021 – sitting alongside Liberty CreateConverse and Connect. Together, the Liberty Platform opens up a broader range of customer engagement and intelligent automation possibilities than has been feasible before.

In this podcast, our CINO, Richard Farrell, and our CTO, Richard Billington, discuss what can be achieved when you combine automation with your existing people. Using their expert knowledge of your organisation processes and customer needs to craft the processes and leaving the repetitive work to robots. They are faster and infallible at this type of work, so it is a truly powerful combination.

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