Resources

Webinars

You will find all of our webinars here. Some are part of a series, others are live events or customer interviews which we recorded and we’ve also included some demos of our solutions for you to watch.


Browse our webinar series’ or pick an on-demand webinar below


Low-code 101

This series explores different aspects of our low-code solution, Liberty Create. Hear from the Netcall Team about the power of low-code, answering questions and giving tips. Plus, find out what our customers have built in Create.
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Liberty Converse

This series is all about our contact centre solution, Liberty Converse. They’re full of customer stories from Converse users, plus advice and demos to show you how our contact centre solution can improve service and agent performance.
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Public sector digital transformation forum. Over five days, the PSDTF ran three hour sessions each day. The sessions looked at a specific automation or “Gov4.0” tech that is being used by local government to deliver services to citizens.

Our Citizen Hub Framework provides all the components you need to build, deploy and improve business applications without coding, using its drag-and-drop interface. You jumpstart your build activity as you update the templated applications. In this webinar we will focus on case management. See how you can get up and running, fast!

Discover our answer to low-code and how easy it is to use. In this webinar, we tackle one of the questions we’re asked the most: ‘What is Liberty Create low-code?’

Every Council’s workload is impacted as they support local communities through COVID. But support is at hand. We welcome Dr Peter Bishop, Director for Digital & Customer Services of Birmingham City Council, David Tutt, Leader of Eastbourne Borough Council and Dr Andrew Larner, CEO of iESE to our panel.

Are you tasked with reducing call traffic, when call volumes are increasing? Want to make staff easily contactable, even when they’re not working onsite? An operator speech bot may hold the key to increasing call efficiency, saving costs and enabling your Operators to be deployed for additional tasks.