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Integrate your channels into one universal queue and drive first contact resolution rates up to 90%.
Find out how Netcall Liberty can help provide consistent customer service
Here's how we did it for Blackburn with Darwen Borough Council
After a positive experience, more than 85% of customers purchase or invest more (McKinsey).
Find out how Liberty CXM helps you streamline customer engagement and increase satisfaction and loyalty
Here's how we did it for Cairn Housing
Accurately forecast your staff resources and reduce call waiting by up to 75%.
Find out how Netcall Liberty can improve customer experience at lower costs
Here’s how we did it for EuroTunnel
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