Using Intelligent Automation to Meet the Challenges Facing Local Government

Exploring the challenges facing local authorities

In partnership with Socitm, we collaborated with Cumberland Council to explore how local authorities in Northern Ireland overcame some of today’s toughest challenges.

Hear how UK councils are cutting costs, streamlining services, and using intelligent automation to improve citizen experiences. Cumberland Council shares their own transformation journey, providing practical insights for your organisation.

This webinar recording provides useful information for all public sector professionals

Mark Gannon

Mark Gannon

Director of Client Solutions

Dave Sanderson

Director of Member Services

Craig Barker

Senior Manager Digital Innovation and Customer Experience

Overcome challenges with intelligent automation

Explore how Intelligent Automation is empowering local authorities to tackle pressing challenges.

Citizen Hub See it in action

Useful information

Turning Reorganisation into Digital Opportunity: 10 Priorities for Council IT and Digital Teams 

Turning Reorganisation into Digital Opportunity: 10 Priorities for Council IT and Digital Teams 

Local Government Reorganisation (LGR) and Devolution present a once-in-a-generation opportunity for councils to modernise services, streamline operations, and future-proof delivery. By embracing technologies like AI, automation, cloud computing, and data integration, local authorities can improve efficiency, boost citizen engagement, and enable seamless governance across newly structured organisations.

How AI Is Revolutionising Government Services in the UK and Canada

How AI Is Revolutionising Government Services in the UK and Canada

Across the UK and Canada, public sector organisations are under growing pressure to deliver faster, smarter and more responsive services. Budget constraints, rising expectations and legacy systems are common challenges, but they don’t always require big-bang transformation.