Using Intelligent Automation to Meet the Challenges Facing Local Government

Exploring the challenges facing local authorities

In partnership with Socitm, we collaborated with Cumberland Council to explore how local authorities in Northern Ireland overcame some of today’s toughest challenges.

Hear how UK councils are cutting costs, streamlining services, and using intelligent automation to improve citizen experiences. Cumberland Council shares their own transformation journey, providing practical insights for your organisation.

This webinar recording provides useful information for all public sector professionals

Mark Gannon

Mark Gannon

Director of Client Solutions

Dave Sanderson

Director of Member Services

Craig Barker

Senior Manager Digital Innovation and Customer Experience

Overcome challenges with intelligent automation

Explore how Intelligent Automation is empowering local authorities to tackle pressing challenges.

Useful information

Driving Responsible Innovation and Ethics: AI in the Public Sector 

AI in the public sector is enhancing efficiency and citizen services while maintaining ethical responsibility. Liberty’s AI ensures fairness, transparency, and privacy, supporting human decision-making rather than replacing it. With responsible implementation, councils can harness AI’s potential while safeguarding vulnerable citizens and building trust through ethical digital transformation.

The Key to Successful Local Government Reorganisation  

Local government reorganisation requires efficiency, collaboration, and strategic planning. Process mapping helps councils streamline services, eliminate duplication, and future-proof governance models. With Liberty Spark, councils can navigate change confidently, ensuring smooth transitions, improved outcomes, and sustainable modernisation for citizens

AI in the Public Sector: What it Means for Local Government 

AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.