UK Power Networks: tackling project after project

Find out how UK Power Networks has used Liberty Create to connect the customer journey and to deliver lean methodology efficiencies.


Boost performance
in field and site operations

Streamline your workflows by automating repetitive and manual tasks. Build in features like scheduling, route optimisation, task assignment, inventory management and customer communication. The result? You’ll optimise resource allocation, boost productivity and deliver exceptional CX.

Harness the power
of valuable data

Empower your field team to make informed, on-the-go decisions. Bring data sources together and analyse information about your customers, equipment, inventory and service history. Identify patterns, predict maintenance needs and optimise scheduling to enhance CX. You’ll accurately diagnose problems and resolve issues faster.

Breathe new life
into legacy systems

Unlock more value from your existing systems and databases – by connecting new apps seamlessly, without migration hassles and disruption. With a joined-up infrastructure, you’ll be able to accelerate efficiency and agility.

How low-code is transforming field and site operations

Field and site operation teams need to be responsive to industry pressures, unexpected events and customer needs.

Deliver smarter digital services for a major advantage


efficiency savings at UK Power Networks

5 weeks

East Midlands Railway’s system deployed in 5 weeks


Net promoter score increase for NCB


different requests per month at Network Rail

Benefits for the rail, utilities and construction sectors

Netcall enables you to achieve your business goals faster as you respond to new challenges and opportunities in field and site operations.

Increase productivity

Create better solutions, simplify compliance and reduce cost.

Empower teams

Enable engineers and business teams to create apps together – fast.

Improve decisions

Use data to drive activities, trigger alerts and shape priorities.

Unite systems

Save re-keying data and gain a unified view of all business activity.

Think big, start small

Quickly add new apps and scale them easily for your changing needs.

Manage compliance

Embed compliance processes, protect data and maintain audit trails.

Liberty for field and site operations

Power up your field service and site operations with a future-proofed digital platform. Liberty lets you always stay connected with assets, teams and customers.

“We are excited to continue our digital journey. The Liberty platform gives us a solid foundation and Netcall provides the tools that we need today, plus growth opportunities for the future.”

Dave Roberts

IS/IT Director, UK Power Networks

Network Rail

“It’s all in the planning. The Netcall team was superb, they literally delivered more in the first fortnight than we were able to deliver in the previous six months. We methodically worked through a spreadsheet of the process and dependencies, they worked hand in hand with me to reach what we wanted to achieve.”

Mark McMonagle

Business Systems Development Manager, Network Rail


“Having transitioned to the Liberty Create low-code and Liberty OPA document generation platform, it has given us the foundation to continue to look at other areas of opportunity, which is very positive.”

Sam Brunker


“Netcall really pulled out all the stops to help us meet our deadlines. The whole project team were completely committed and we have built a great supplier relationship. It was a real achievement to deploy everything in 5 weeks.”

Nara Burne
Business Change Manager, East Midlands Railway

Partner eco system

Our capabilities are evolving at speed, enhanced by a growing partner eco system that includes niche specialists and global advisory firms.

You might also be interested in…

Low-code application development

Build faster and better with enterprise low-code. Empower teams to rapidly build and develop their own game-changing applications with low code using Liberty Create. Deliver better experiences and streamlined workflow with fewer resources.

Robotic Process Automation

Automate smarter and free up your talent. With intelligent Robotic Process Automation (RPA), you can streamline your processes and boost efficiency. Liberate your people to use their talents better by releasing them from time-consuming, mundane, repetitive tasks.

Contact centre solutions

Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.

UK Power Networks: tackling project after project