Redefining customer engagement with Liberty Converse CX
Say hello to AI-powered automation and connected workflows in the contact centre and beyond to bring efficiency gains and enhanced customer experiences.
Harness the power of business-ready AI, while being confident about data security, ease of use and technical reliability.
Netcall has been working with artificial intelligence for decades. We ensure the latest advances can be used safely and effectively within our Liberty platform. Our solutions make the power of AI readily available to you in low-code development, omni-channel contact centre capabilities and robotic process automation – while prioritising safety, simplicity and security.
Our platform ensures your sensitive data stays secure and complies with data protection regulations. We prioritise data sovereignty, meaning you retain control over your data.
Professional developers and business colleagues find our platform intuitive and user-friendly. We offer transparent insights into how our AI algorithms work, building trust and understanding.
We’ve invested heavily in robust technology, guaranteeing consistent performance and reliability. Our rigorous security protects your data against threats, ensuring peace of mind.
Our Liberty Platform brings the power of AI to application development, customer engagement and process automation. You can use AI and machine learning to make complex decisions simple. This could be to predict outcomes or drive decision-making, harness unstructured data or automate conversations. Our platform makes the job simple and secure.
Deploy AI easily across your enterprise and reap the benefits quickly
Generate extra value from data to improve and automate decision-making
Use AI insights to deliver better customer experiences
The power of AI to accelerate operations and deliver remarkable experiences. The confidence in compliance and security.
Say hello to AI-powered automation and connected workflows in the contact centre and beyond to bring efficiency gains and enhanced customer experiences.
Which technologies should UK insurers focus on – to get the greatest payback and transform the customer experience? Four big opportunities stand out.
For nearly 15 years, local authorities have had to face and manage the twin challenges of decreased funding while demand for statutory services increases (the services they are legally required to provide).
Quite possibly one of the biggest topics in technology over the last year – Artificial Intelligence (AI) and its future remain at the forefront of conversation as we head into 2024.