Category 26 January 2021

Why you can trust us with speech bots


Our voice recognition heritage brings you seamless connectivity


Are you tasked with reducing call traffic, even with increased call volumes caused by COVID? Do you need to make staff easily contactable, even when they’re not working onsite? An operator speech bot may hold the key to increasing call efficiency, plus at the same time, saving costs and enabling your Operators to be deployed for additional tasks.

Our sophisticated operator speech bot, ContactPortal, translates a spoken name (or department) into a number, then calls it.


It’s easy. It’s fast. And it’s cost-effective.


It reliably and accurately routes calls and keeps staff connected, wherever they are working and regardless of what device they are on. It can take the strain while you are handling increased call volumes, such as right now with COVID.

We have two decades of experience in helping customers across the UK to roll out and continuously improve their results from using ContactPortal. We use professional Voice Artists, specialist Tuning Engineers and vastly experienced Solution Architects to project manage and support you on each stage of your ContactPortal journey.

Meet some of our team and hear about how we work with you in each of these 10 minute webinars – you’ll see exactly why you can trust us with your speech bots and voice recognition to streamline your call handling.

 

Hear from our Voice Artist and Tuning Engineers

 

Hear from our Solution Architect


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Our sophisticated speech bot, ContactPortal, reliably and accurately routes calls, regardless of where your staff are or what device they are on.

ContactPortal, our sophisticated speech bot that lets you streamline your call handling service. It reliably and accurately routes calls and soon becomes your polite and efficient front-line switchboard operator.