The challenge
Holland & Barrett a leading wellness retailer, is undergoing a digital transformation to support global expansion. As part of this journey, they’ve placed operational excellence at the core of their strategy.
The solution
The Continuous Improvement Team adopted Liberty Spark, our process mapping solution, moving away from static, traditional tools. This shift enabled decentralised ownership of processes and fostered stronger collaboration and engagement across teams. With an intuitive interface and a structured approach to process documentation, Spark has become integral to embedding a culture of continuous improvement.
The result
Impact
Processes Mapped
Empowering Teams
Continuous Improvement
Discover how Liberty Spark can turn process mapping into a strategic advantage, driving efficiency and collaboration
Scrutton Bland use Liberty Spark, our business process discovery solution, to support them in helping their clients understand the process mapping process and building a business case.
As part of their onboarding process, Cielo reviews a client’s current recruitment process, identifies improvement opportunities, aligns with best practice models. The introduction of Liberty Spark, our process discovery solution, led to an enhanced and improved user experience.
If Carte Blanche was to benefit from greater clarity and understanding of their processes, they would need to be clear on the current state of the organisation, before they started to make any changes. They used Liberty Skore, our process discovery solution, to embark on this initiative.
