Housing 2025

Tuesday 24th June – Thursday 26th June 2025

9:00am – 4:00pm

Manchester Central, Windmill St, Manchester M2 3GX

We’re excited to be part of Housing 2025 in Manchester, where the sector’s most important conversations about the future of housing take place.

Join us at Stand A50 to explore how you can transform end-to-end service delivery in housing – and to discuss how automation and system integration can improve efficiency, reduce risk and provide better tenant engagement across all touchpoints.

We’ll also be speaking at the Knowledge Stage – Tuesday 24^th June at 12:30-13:15. In this engaging discussion ‘Beyond the Fix – Rethinking Digital for Awaab’s Law and STAIRs‘ we’ll examine how the expectations of housing providers are evolving.

We’ll explore the legal and reputational risks landlords now face. These include regulatory compliance, readiness for a new inspection regime, more involvement from the ombudsman, increasing expectations from tenants and heightened public scrutiny. Going beyond reactive solutions, it’s no surprise that more landlords are looking at strategic digital transformation to enable and embed change. But it’s not just about making systems digital – it’s about using technology in a way that is responsible, responsive and ready for the future. And having the flexibility to adapt to evolving tenant needs and compliance demands.

In this session, we’ll explore the importance of building capacity through technology integration and automation – and how the right digital infrastructure can support tenants throughout their entire end-to-end journey, from first contact to final resolution.

Let’s talk about what’s possible when we reimagine the design, delivery and experience of housing services.