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What if one intelligent agent could handle multiple queries across services, channels and systems. Welcome to AI Voice Assistance: Resolving what it can, routing what it can’t, and never asking the same question twice?
Discover how insurers are transforming First Notice of Loss (FNOL) from a costly pain point into a competitive advantage with AI-powered automation—cutting costs, improving accuracy, and enhancing customer experience without replacing legacy systems.
A process map library centralises business workflows, improving efficiency, collaboration, and knowledge retention. Spark’s platform helps teams map, refine, and optimise processes while enabling continuous improvement. Accessible, structured, and easy to update, it ensures seamless operations and smarter decision-making for businesses.
The term Agentic AI is gaining a lot of traction across many sectors. It’s time to cut through the noise, so this blog delves deeper into what agentic AI truly involves and looks at what this technology really means for your organisation.
