Netcall for the NHS & Healthcare

Put patients first

Treat the problems with your processes and give your patients the care they deserve with our suite of contact centre, low-code, RPA and messaging solutions.


Customer stories for NHS and Healthcare


From 400 template letters to 4 templates. Learn how using letter templates from within Patient Hub have changed Sheffield Children’s NHS Foundation Trust’s appointment letter handling forever.

Despite routinely sending appointment reminder letters to patients, there was no process for patients to confirm whether they were attending or not. The poor DNA rates equated to over 30,000 missed appointments per year and a cost more than £2.8 million, every single year. Find out how Ipswich Hospital turned this around.

Netcall’s Patient Hub is really easy to use and it’s a real transformation – the first step in our journey towards a patient-held health record. It will help our teams ensure that every available appointment is used wisely and, supporting efficiency and enabling savings.