Netcall for the NHS & Healthcare

Put patients first

Treat the problems with your processes and give your patients the care they deserve with our suite of contact centre, low-code, RPA and messaging solutions.


Customer stories for NHS and Healthcare


Dumfries and Galloway NHS is pioneering digital transformation with a patient portal to improve patient experience and sustainability.

UHB joined with Heart of England NHS Foundation Trust in 2018. As a result, they faced the prospect of multiple legacy IT and telephony systems that were heavy on resource support and high annual costs. Many of these systems were held on-premise.

Early in 2020, the Trust was chosen to be a Phase 2 trial site for the LAMP test, a simple all-in-one saliva test that detects Coronavirus and gives results in 30-45 minutes. It offered huge potential for mass testing. They needed a way to record the test results, fast.

From 400 template letters to 4 templates. Learn how using letter templates from within Patient Hub have changed Sheffield Children’s NHS Foundation Trust’s appointment letter handling forever.

Netcall’s Patient Hub is really easy to use and it’s a real transformation – the first step in our journey towards a patient-held health record. It will help our teams ensure that every available appointment is used wisely and, supporting efficiency and enabling savings.