Newsroom 09 August 2022
99% of customers recommend Netcall
Netcall work hard to deliver great customer experience so we’re delighted that in the past year 99% of customers surveyed recommend us.
Customers highlight smooth deployments, intuitive solutions, excellent training, positive support and trust.
Richard Farrell, Netcall’s Chief Innovation Officer, comments,
Capturing the voice of the customer is as important to Netcall as it is to our customers, helping us to drive continuous improvement. We are able to use our own Liberty Platform to engage and automate these processes and it’s fantastic to see that feedback from our customers continues to be so positive.
* 135 of 136 customers that were asked upon completion of a Netcall deployment the question ‘Would you recommend Netcall to a colleague or peer’ responded ‘Yes’.
