Library – Page 36

Science and technology journalist & author, Gemma Milne takes us through the key shifts in technology and society happening now, coming very soon and far ahead of us. From shifts in consumer expectations to the rise of experience over ownership, this session is a whistle-stop tour of what’s to come and what it means for us.

Head of Technology & Innovation, Anand Patel shares the benefits of bringing IT and line of business together for a collaborative approach to change, with real-life examples of how this is supporting transformation.

Netcall CTO Richard Billington shares his key takeaways from our London session. Plus hear from attendees on their best bits from the day.

Netcall’s Create Low-code for Local Government provides all the components you need to build, deploy and improve business applications without coding, using its drag-and-drop interface.

We understand the strain that Did Not Attend (DNA) rates put on the NHS. Patient Hub can reduce patient DNAs by >45%. That’s not just a big saving – that’s huge.

Get hands on with Liberty Create and see for yourself how easy it is to use. Build a prototype of your app in days and access our eLearning.

For Nationwide, their members come first. That’s why they have topped the league table for customer service for a number of years. To stay on top, they have been through a digital transformation journey, using Netcall solutions to build low-code for banking apps and systems.

For ITV, the ability to respond to digital disruption is essential. That’s why they wanted to implement a large-scale drive for operational excellence.

Customer experience was top of the agenda for Accord as brokers were looking not just for the best rates and terms, but for the quickest and most precise execution. They were experiencing delays by using postal and paper methods, so this was a key opportunity for process improvement.