In-person | Thursday 23rd May 2024, 10:00am – 1:30pm
Please join us at our exclusive event, featuring speakers from Sevenoaks District Council & Croydon Council.
Hear how Sevenoaks and Croydon have used Netcall’s Liberty Create low-code to fast track their transformation and spend time networking with peers from councils in South East England.
09:30am
Registration and coffee
10:00am
Welcome and introduction – Sevenoaks District Council
10:20am
The starting point of our digital transformation journey – Sevenoaks District Council
11:00am
Break
11:15am
Implementing a low-code platform to support effective processes – Croydon Council
12:00 noon
Lunch and networking
Sign up now by filling in the form on the right.
Registration deadline: Friday 17th May 2024.
“What low-code has given us is the ability to not be reliant on pure IT development, enabling us to drive simple digital transformation, alongside more complex transformations.”
Amy Wilton
Head of Information and Customer Solutions, Sevenoaks District Council
Thursday 23rd May 2024
10:00am – 1:30pm
In-person
Sevenoaks District Council, Council Offices, Argyle Road, Sevenoaks, TN13 1HG
Connect or replace your legacy tech and rationalise your applications to boost compatibility, maintenance and performance.
Working hard to deliver quality customer citizen services, Sevenoaks needed a solution to better support their proactive omnichannel customer service strategy. With a focus on managing rising inbound volumes, their goal was to promote more self-service to improve the customer experience and ease pressure on existing resources.
Croydon Council has chosen Netcall’s low-code platform as instrumental in delivering frontline digital resident services in order to meet their Digital Strategy.
For nearly 15 years, local authorities have had to face and manage the twin challenges of decreased funding while demand for statutory services increases (the services they are legally required to provide).