How to deliver great digital transformation using a true low-code platform

In-person | Thursday 23rd May 2024, 10:00am – 2:00pm

Annual Leave

Thursday 23rd May 2024

10:00am – 2:00pm

Sevenoaks District Council, Council Offices, Argyle Road, Sevenoaks, TN13 1HG

Accelerate your digital journey, achieve real cost savings and deliver a great citizen experience.

Please join us at our exclusive event, featuring speakers from Sevenoaks District Council & Croydon Council.

What you can expect

Hear how Sevenoaks and Croydon have used Netcall’s Liberty Create low-code to fast track their transformation and spend time networking with peers from councils in South East England.



Registration Opens


Host Sevenoaks Welcome and Introduction


The Starting Point of Our Digital Transformation Journey – Amy Wilton

Learn how Sevenoaks transformed digitally as they showcase their solutions to various challenges of modernising customer service and improving efficiencies using Citizen Hub. From building a dynamic team to adopting agile methods, learn the practical steps they have taken and what’s next in their path to digital transformation.


Ignite Your Digital Transformation Journey with Liberty Spark – Chris Green

Uncover the future of process optimisation and improvement capability with Liberty Spark. This insightful session will explain the rationale behind the acquisition, integration plans, a live demo, and a Q&A.


Refreshment Break


Implementing a low-code platform to support effective processes – Kevin Rowe and Phanindra Kandula

Croydon Council’s Digital Platform Team share their low-code journey, replacing their legacy CRM and My Account with Netcall’s Citizen Hub.  They’ll demonstrate their game-changing licensing app which improves processes for local businesses and the council’s Licensing service.


Questions and answers forum


Lunch & Networking



Sign up now by filling in the form on the right.
Registration deadline: Friday 17th May 2024.


Amy Wilton

Head of Information and Customer Solutions

Sevenoaks District Council

Chris Green

Commercial Director- Liberty Spark

Phanindra Kandula

Croydon Borough Council

Kevin Rowe

Digital Platform Development Manager

Croydon Borough Council

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Thank you for your registration. We've saved you a seat for the event on 23 May 2024! If you have any questions please contact Andrew Walker on

Transform performance in local government

Connect or replace your legacy tech and rationalise your applications to boost compatibility, maintenance and performance.

Useful information

Sevenoaks District Council | Driving digital service efficiency

Working hard to deliver quality customer citizen services, Sevenoaks needed a solution to better support their proactive omnichannel customer service strategy. With a focus on managing rising inbound volumes, their goal was to promote more self-service to improve the customer experience and ease pressure on existing resources.