The top three tenant requests are reporting a repair, paying rent and finding a home. However, housing associations have a broad set of activities to deliver and control. Your core systems will be doing various tasks and often those systems are quite siloed. The existing investments in systems have probably been built up over a long time. And data may not flow between systems very easily. So often manual workarounds or spreadsheets are used. This can be frustrating for staff. And tenants may be left in limbo while they are waiting for answers.
Our Intelligent Automation platform is a collection of tools, designed to help you automate these processes. Create exactly what you need with simple, cost effective tools in a fraction of the time and cost it would normally take.
It’s a low-risk approach to a digital-first future. You can start small and roll out successes, and scale it up as you go. It’s designed to easily integrate with investments in systems already made and be easy to change and adapt to meet future requirements.Learn more
It’s especially effective for repetitive and tedious tasks. The robot takes that activity and frees your people to work on other more meaningful tasks.
And once you have your low-code app, you can test, refine and improve it on an ongoing basis.
Intelligent automation goes far beyond RPA or low-code by incorporating additional process automation technologies, such as machine learning, natural language processing, structured data interaction, intelligent document processing.
By utilitising both RPA and low-code, you can use the right tool for the job. RPA can be implemented quickly, mimicking the current processes to help you get up and running quickly. Then low-code cn be used to build applications to fully automate processes from end-to-end.
Take a look at our complete guide to intelligent automation and see how combining multiple process automation technologies together into a single solution can increase accuracy, scalability and quality.