Helping transform the tenant journey
Supporting your vital role in building communities for over 20 years. Helping our customers to manage over 750,000 properties to deliver a streamlined tenant and team experience.
Tailored Tenant Management
How many of your tenants call you with an issue, only for them to play ‘pass the problem’. It’s usually a result of disconnected systems and isolated agents. Our Liberty Platform could be the answer. Stop this from happening by tying everything together.
Liberty is a tightly integrated suite of customer (and tenant) engagement and intelligent automation solutions. Liberty lets you manage and improve your total experience, effortlessly.
For any gaps in your business process, use Liberty Create, our low-code solution to build an application which easily integrates with existing systems.Learn more
With Liberty Create you can build full-stack apps between 3-10 times faster. The drag-and-drop user interface (UI) makes it easy to handle data and workflow processes to build apps that deliver great user experience (UX).
You’ll be able to handle enquiries across any channel – phone, softphone, email, chat bot or direct message. And get one consolidated view of all conversations. Scale up and scale down, depending on your requirements.
Even members of your customer service team can build apps based on knowledge of the process, without having to write code. Together business and IT collaborate to address the organisation’s need to rapidly innovate.
And they don’t require a software coding background. It’s really simple to get started with Liberty Create.
Rather than making a fresh start on every new application, Liberty Create customers can tap into work already engineered by other customers and Netcall itself.
Cairn Housing Group harness the power of low-code to ensure no tenant is left behind.