In an era when newly-empowered customers rule supreme, process professionals find themselves struggling against a tide of new challenges. Shaving a few seconds off back-office processes now pales into insignificance compared to the urgent need to give customers what they want. Not next year – right now.
In the time it takes you to explain to a team of consultants how you’d like to fix your broken process, you could design it, deploy it and watch it work. MATS provides all the components you need to build, deploy and improve business apps without coding. By using its drag-and-drop interface, you can create, deploy and improve digital apps faster and cheaper than you ever thought possible.
MATS is easy to use for business users. Its comprehensive array of configurable building blocks make it ideal for citizen developers too. Support for centralised data models, templates, theming and branding gives architects and analysts the tools they need to manage environments with many integrated applications. IT can provision and manage applications from a single control panel providing the governance and control they need.
Your Big Data and AI solutions are great at highlighting bottlenecks and opportunities. MATS Low-code gives you the power and freedom to create business applications that drive insight into action. Experimenting is possible with MATS because it reduces the risk, cost and timescales associated with rolling out new offers.
Ask yourself, how many systems do your contact centre team typically use? If the answer is 2 or more and you want to give customers better access to self-service, or if you’re paying more than $50 / month on CRM – let’s talk. We can help you simplify your “marchitecture” and save money too.
With MATS Low-code, you can transform customer experience with a completely custom application or start with one of our pre-built “Accelerator” solutions. Wherever you start – you can build and adapt your solution to fit your business perfectly and ensure your customers get the rich, multi-channel experience they deserve.
Today’s citizen and patients expects more. They’re used to responsive, on-demand services in every other area of their life, and their interactions with their council or hospital shouldn’t be any different. Find out about more about Patient Hub and Low-code for Local Government.
Low-code platforms allow you to drive digital transformation and competitive differentiation to run services faster, better and more collaboratively. Over 700 organisations trust Netcall with their most valued relationships. And 96% say we meet or exceed their expectations.