Leading provider of low-code and customer engagement software, Netcall was among the select companies that Forrester invited to participate in its Forrester Wave™ evaluation, “The Forrester Wave™: Low-Code Development Platforms For AD&D Professionals, Q1 2019”.
Each vendor must demonstrate they meet demanding criteria. Netcall’s top scores were in the Tooling for application development, Vision and strategy and Training, community and marketplace criteria.
Previously evaluated and named as a leader in “The Forrester New Wave™: Low-Code Platforms For Business Developers, Q4 2017”, Netcall now appears in both reports. This is significant, as we believe it demonstrates the Liberty Create low-code platform meets the needs of AD&D Pros and IT to quickly deploy a secure application development tool for business users to use in departments around a business with process, CX and operational efficiency problems to solve. This results in faster, more streamlined customer experiences.
Henrik Bang, Netcall’s CEO comments “We are delighted to be included in both wave reports for AD&D and Business Developers. We believe this is testament to the power of our platform; intuitive ease of use required for a business developer while also having the functional richness necessary for a professional developer. What’s more, Netcall is the only UK company included in the AD&D professionals report.”
The report states that Liberty Create “always had broad functionality; now it has added coding tools for developers and bulked up its management controls. The firm’s expertise in and tooling for business developers make it a potential choice for clients seeking a single platform for both professional developers and business experts. Reference customers report that the product requires very little training to produce meaningful apps.”
Liberty Create “offers comprehensive functionality — its reference customers in particular give its process automation facilities high marks.”