Liberty Converse is the complete contact centre solution. Track and manage agent performance, connect communication channels and create seamless customer journeys. Take a deeper dive into the features and benefits that make Converse the right solution for the modern contact centre.
Seamless service and a personalised experience is what your customers expect. Regardless of channel, smooth flowing interactions across platforms. Converse delivers that reality. Link every contact across an interaction and you’ll improve service – simple.
With the Liberty Converse Contact Centre solution everyone is a winner – your agents, your management team and most importantly your customers.
You can read or download the product sheet here.
- Enhance customer experience
- Perfect for agent homeworking any number, any device
- Real-time insight
- Improve agent performance
- Flexible, empowered workforce
- Informed & engaged customers
- Seamless integration