Webinar with guest speaker from Forrester

The Democratisation of Development is Accelerating
& Why This Matters

Recorded: Thursday 12th May 2022

Forrester Logo

Watch our webinar with guest speaker, John Bratincevic, Senior Analyst at Forrester.

Meeting the massive pressure for new software and better digital experiences is relentless. Forrester say the democratisation of development is accelerating, as enterprises see the value of empowering non-IT workers to develop applications through citizen developer strategies.

Tech like low-code enables this trend. It allows less technical workers to write applications using little or no code in a governed environment. Once the initial challenges of governance and change management are overcome, this allows fast, continuous development to thrive. The result is application development using low-code tools becoming a normal skill of the business worker –almost as common as using spreadsheets and email.

In this webinar, our CINO, Richard Farrell, was joined by John Bratincevic from Forrester to look at the challenges this trend presents and the steps for success. They explored what key ingredients are needed to truly empower citizen developers and what role automation can play in freeing up key skills and intellect.

They also shared best practices from successful organisation across the UK and globally while looking at three specific areas:

  • Why does this trend matter now?
  • What are the steps for success and how can you leverage technology to help employees solve business challenges quickly?
  • How can you stay in control of what’s being developed?

Watch the webinar to learn more about empowering non-IT workers to develop applications and solve business problems.

John Bratincevic

Senior Analyst – serving low-code and digital process automation, Forrester

John Bratincevic

John’s research focuses on citizen developers, low-code development platforms, and digital process automation. Prior to joining Forrester, John was co-founder and principal at Calabash, a Lean process consulting firm, where he used low-code development platforms to deliver transformational process improvement projects in over 20 industries and for some of the world’s largest companies.

Richard Farrell

Chief Innovation Officer – Netcall

Netcall team farrell richard

Richard investigates and advises on changing environments, technologies and trends, working closely with tech and business analysts to inform his knowledge, which he’ll share as part of this webinar.

Over the past 20 years at Netcall, he has researched, innovated and delivered solutions that meet the needs and challenges that our clients face. He has a rich and in-depth understanding of customer contact management.

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