Customer stories
See what our customers have achieved with Liberty Platform.
Sheffield Hallam improves call management and user experience by implementing a hosted contact centre to assist with clearing
Heart of England NHS Trust improves call handling and call routing with Liberty Converse contact centre software
Blackburn council – contact centre software using interactive voice response and automated call routing saves £60k per year
Sheffield Teaching Hospitals use Liberty Remind+ to reduce their hospital DNA rates
East Dunbarton Council tackles their ACD. Their call router takes service to next level
Low-code for utilities enables faster digital transformation and answers the question “What is great customer experience?”
QueueBuster call queue management solution has reduced call abandonment rates at Spire Leicester Hospital
Nationwide Building Society case study on digital transformation in financial services, highlighting the use of low-code for banking
ITV striving for operational excellence: training business developers on low-code platforms to respond to digital disruption