Netcall for Local Government

Better for citizens, better for you

One in four councils use our low-code or contact centre solutions to make life easier for their citizens and staff. Now it’s your turn.


OnDemand events


Watch our recorded events, all designed to give you best practise tips and advice.

Can a vendor-purposed CRM cut process waste and drive productivity? Sorry, no, it can’t! Hear why, as South Hams West Devon takes you through the next phase of their transformation plans.

This session was hosted and facilitated by Dave Briggs, Head of Digital Operations at Croydon Council and founder of LocalGovCamp. Watch this 90 minute discussion and see Dave quiz and probe 5 local authorities who have all adopted a low-code strategy.

In this digital design workshop, iESE outline their three-part model which is based on extensive work and research with local authorities across the globe, as they explain and guide you through the three levels of transformation; Service, Customer and Community.

Hosted by The Public Sector Digital Transformation Forum, the panel includes Harborough District Council and Hertsmere Borough Council. Both of whom have had great success in deploying low-code solutions in their waste and recycling services.


See our solutions in action


In these recordings you can see some of our solutions in action

Things get more complicated with long lifespan processes. Built on low-code, our Citizen Hub Framework allows you to automate any process, long or short. You’ll see how you can snooze steps, then wake-up and alert colleagues when they are due.

Our Citizen Hub Framework provides all the components you need to build, deploy and improve business applications. All of this without coding. Using its drag-and-drop interface, you can jump start your build activity, as you update the templated applications.

Our Citizen Hub Framework provides all the components you need to build, deploy and improve business applications without coding, using its drag-and-drop interface. You jumpstart your build activity as you update the templated applications. In this webinar we will focus on case management. See how you can get up and running, fast!