Netcall for Local Government

Better for citizens, better for you

One in four councils use our low-code or contact centre solutions to make life easier for their citizens and staff. Now it’s your turn.

OnDemand events

Watch our recorded events, all designed to give you best practise tips and advice.

This session was hosted and facilitated by Dave Briggs, Head of Digital Operations at Croydon Council and founder of LocalGovCamp. Watch this 90 minute discussion and see Dave quiz and probe 5 local authorities who have all adopted a low-code strategy.

In this digital design workshop, iESE outline their three-part model which is based on extensive work and research with local authorities across the globe, as they explain and guide you through the three levels of transformation; Service, Customer and Community.

Hosted by The Public Sector Digital Transformation Forum, the panel includes Harborough District Council and Hertsmere Borough Council. Both of whom have had great success in deploying low-code solutions in their waste and recycling services.

Public sector digital transformation forum. Over five days, the PSDTF ran three hour sessions each day. The sessions looked at a specific automation or “Gov4.0” tech that is being used by local government to deliver services to citizens.

Every Council’s workload is impacted as they support local communities through COVID. But support is at hand. We welcome Dr Peter Bishop, Director for Digital & Customer Services of Birmingham City Council, David Tutt, Leader of Eastbourne Borough Council and Dr Andrew Larner, CEO of iESE to our panel.

Watch our involvement in the Improvement and Innovation Network’s event Digital December, focusing on digital transformation in the public sector and not-for-profit sector.

See our solutions in action

In these recordings you can see some of our solutions in action

Things get more complicated with long lifespan processes. Built on low-code, our Citizen Hub Framework allows you to automate any process, long or short. You’ll see how you can snooze steps, then wake-up and alert colleagues when they are due.

Our Citizen Hub Framework provides all the components you need to build, deploy and improve business applications. All of this without coding. Using its drag-and-drop interface, you can jump start your build activity, as you update the templated applications.

Our Citizen Hub Framework provides all the components you need to build, deploy and improve business applications without coding, using its drag-and-drop interface. You jumpstart your build activity as you update the templated applications. In this webinar we will focus on case management. See how you can get up and running, fast!